Chris Lytle Sales Management Tip: Too many companies have wishes instead of standards. "I wish my people would make more calls," one manager told me. A standard is a measurable indicator of performance involving a ...Read More

Chris Lytle Sales Tip: The nature of selling is that you can succeed and fail on a daily basis. Control your emotions by putting wins and losses in perspective. Don Shula puts it this way, "Success is not forever, and ...Read More

Chris Lytle Sales Tip: "The juggler can't tell you which ball is more important. Drop just one and the show is over." I was particularly intrigued by this thought from Joan Magretta's book, What Management Is. In selling ...Read More

Chris Lytle Sales Tip: Can a politician teach you anything about sales? Benjamin Disraeli was a British Prime Minister. "The fool wonders, the wise man asks," he said. Of course, a wise man also knows what he doesn't know....Read More

Chris Lytle's Sales Tip: "When I'm selling at my best, I'm more playful," said a seminar participant recently. "Work is more fun than fun," suggests Noel Coward. Selling at your best is fun. You smile more. You are more at...Read More

Chris Lytle Management Tip: "As soon as the boss decides he wants his workers to do something he has two problems: making them do it and monitoring what they do." Robert Krulwich captures the essence of why many change ...Read More