Customer loyalty is declining—but ironically, some consumers are showing brand devotion by shelling out annual fees.

In the early days of retail, customer loyalty was secured the old-fashioned way: through high-quality products, reasonable prices, and brand recognition. But in 2024, consumers have a dizzying array of choices in a global, ...Read more

Trucking is an integral part of American culture. These drivers haul and deliver goods all over the country, and the occupation is one of the most common in the U.S.

Though normalized over the years, truckers are often perceived in pop culture as rebellious wanderers of the open road, akin to modern-day cowboys. It was the 1970s that saw a ...Read more

Behind the convenience and flashiness of fast fashion lie its unsustainable practices and ecological consequences, from the making of plastic-derived textiles to its disposal. According to the Environmental Protection Agency, the textile industry sent 11.3 million tons of waste to landfills in 2018, making up about 7.7% of all municipal solid ...Read more

For the last 1.5 years since ChatGPT launched, workers and business leaders have been singing two different tunes about the advent of generative artificial intelligence.

From the C-suites, there is excitement and optimism about cost savings and improved productivity—but among the rank and file are rumblings of anxiety and fear. An ADP ...Read more

Going for an adventure outdoors is one of the best ways to spend time together as a family. Not only does it offer a chance to bond and create lasting memories, but it's also good for children's health. According to Harvard Health, outdoor activities can improve a child's creativity and executive function, and, of course, increase their ...Read more

From long working hours to emotionally draining situations, nursing has always been a demanding job. While the COVID-19 pandemic is in the rearview mirror, the situation has yet to improve for those on the front lines of health care.

When staffing company AMN Healthcare surveyed more than 1,000 nurses in 2024, only 1 in 5 predicted things ...Read more

Teams are the bedrock of many great achievements. For every trend and innovation in the marketplace, there is a cadre of people behind the scenes thinking through problems and working to make an idea a reality. But the task of building a great team and getting the most from them is a timeless challenge, made even more complicated in this era of...Read more

When you're a kid, going to school feels like a given—no matter how much you beg to play outside instead. But for school-aged children with disabilities, going to school wasn't always a guarantee. For decades, many states legally refused to properly support the educational needs of children with disabilities, often putting them in ...Read more

The arrival of fall and its milder temperatures—especially welcome this year after the fourth hottest summer on record in the U.S.—have many looking forward to the return of "sweater weather" and all things cozy—wraps, hoodies, loungewear, scarves, and scrunchy socks. The brutal heat of the past few months is gone; now closets and drawers...Read more

On Nov. 5, tens of millions of Americans will head to the ballot box to vote in one of the most consequential presidential elections in recent history. With so much on the line, anxious election-watchers naturally want clarity on the outcome.

But can any poll, no matter how precise, offer a reliable glimpse into where the cards will fall on ...Read more

This Halloween season, fur may overtake fear: American spending on pet costumes will reach $700 million in 2024, according to the most recent data from the National Retail Federation.

Americans really love dressing up their pets for Halloween. According to a 2022 PetSmart survey conducted by Wakefield, more than 3 in 4 (76%) pet owners dress...Read more

Marcus Hadden, a father of three from central New Jersey, texts and talks with his oldest son, a college sophomore, a few times a week. His 19-year-old son attends Rutgers University just a half-hour away, but Hadden said the easy communication has helped them feel closer. Occasionally, his son, a dedicated hiker, shares his phone's location ...Read more

Hydration equals health, we're often told—and it looks like that message is widespread. Hydration apps such as Waterllama can help you track how much water you drink in a day. Reusable water bottles from companies like Yeti and S'Well are now fixtures while walking around town. Cheeky, hyper-marketed waters with names like Liquid Death have ...Read more

On Oct. 1, thousands of dockworkers with the International Longshoremen's Association, the union overseeing dockworkers across East Coast and Gulf Coast ports in the U.S., went on strike. Forecasts warned it could cost the U.S. economy billions of dollars a day and cause supply chain disruptions at a time when retailers are stocking up for the ...Read more

Like it or not, generative artificial intelligence will likely be part of your daily work life in the near future. While most companies have taken a wait-and-see approach to implementing AI technology—in2017, just 6% of companies used AI, per theNational Bureau of Economic Research—the introduction of ChatGPT in 2022 offered a number of ...Read more

One of the biggest challenges employers face is keeping their employees engaged and empowered to do their best. Over half of firms with fewer than 500 employees reported challenges in hiring or retaining qualified staff, according to the Fed Small Business' 2024 report on employer firms.

Upskilling is one staff investment industry experts ...Read more

From former presidents and famous movie stars to accomplished engineers and lawyers, it is not uncommon for children to choose the same career as their parents. Even Dwayne "The Rock" Johnson followed in his father's footsteps as a professional wrestler after a stint in the Canadian Football League and a slew of injuries that cut short his path...Read more

As smartphones advance and social media options increase, more Americans across generations are finding solace in a digital playground.

People have become so attached to their mobile devices that many have admitted in polls that they can't imagine life without them. As different generations have different communication preferences, ...Read more

As the days grow shorter and a chill creeps into the air, Halloween comes alive with a sense of mystery and excitement. There's something undeniably magical about the crisp autumn leaves, glowing jack-o'-lanterns, and anticipation of donning costumes to become something—or someone—completely different, even if just for a night. Throwing a ...Read more

New Biden administration rules have raised the maximum salary eligible for overtime pay and put in place a mechanism that ensures the salary threshold keeps pace with rising wages and prices.

As of July 1, 2024, hourly workers making the equivalent of $43,888 a year are eligible for overtime pay, up from $35,568, which will increase to $58,...Read more